master the conflict

from mediation to agreement:
we help you break the deadlock

Do you no longer see a way to resolve a business conflict? Is there no more dialogue and do legal proceedings seem to be the only solution left?

There is another way.

Mediation can break the deadlock

Mediation is an alternative for going to court. Instead of (continuing) legal proceedings, parties can ask a mediator to facilitate and guide them in their search for a solution. A judge can also suggest parties in court proceedings to consult a mediator. If you work with an accredited mediator, the agreement you reach is binding upon the parties just like a court ruling

master the gap®

As independent, neutral and impartial mediator, master the gap® can:

  • relaunch communication between the parties,
  • help overcome negative emotions,
  • structure the conversations and mediation process,
  • guide the negotiation to a suitable solution in view of a sustainable result

master the gap® focuses (with respect to mediation) on business conflicts relating to:

  • intellectual property (copyright and trademarks)
  • media law and entertainment
  • the audiovisual sector
  • advertising
  • general contract law in the creative and media sector

Ellen Onkelinx trained as a mediator at bMediation and Harvard University (Program on Negotiation) and is accredited as a mediator in civil and business conflicts by the Belgian Federal Mediation Commission.

our offer

Mediating in business conflicts

Mediating in business conflicts

This could be as a result of:

  • problems with the performance of an agreement

  • another business conflict (e.g. someone uses your trademark or copyright-protected work without your consent)

Languages: Dutch, English, French

Geographical: domestic & abroad

Mediating in negotiations

Guiding negotiations between different stakeholders as a neutral third party

This could be as a result of:

  • sector negotiations

  • negotiations relating to new legislation (e.g. a Minister asks a sector to come up with a common proposal of law, but the interests of the stakeholders are very divergent).

Languages: Dutch, English, French

Geographical: domestic & abroad

why choose mediation?

The advantages of mediation are:


  • All documents and conversations shared during the mediation are confidential.

Flexible and consensual solutions

  • The range of solutions is wider than in legal proceedings. A judge decides, within the scope of the subpoena, who is right and who is wrong. In a mediation, there is more room for creativity and parties stay in control of the solution. Solutions are therefore tailored-made.
  • Parties determine the speed of the process and stay in control of the costs.
  • Since parties are negotiating a suitable solution by themselves, the result is supported by both sides and almost always executed voluntarily.

Independent, neutral and impartial mediator

  • The mediator has no say in a potential solution and cannot control its content, only the process.
  • The mediator has no preference/interest in the parties involved nor the solution.

Commitment of the parties

  • The parties participate on a voluntary basis and cooperate constructively in the mediation.
  • The mediator and the parties can each decide to stop the mediation at all times.

80 % of the mediations lead to an agreement

In a mediation, you can be assisted by a lawyer who advises you on the legal content and impact of a potential solution.

You can contact us for a non-binding proposal tailored to the needs of your company.

Contact us